Description
The Medical Billing Specialist supports the national billing needs of the Billing and Collections department. He/she will join a team that strives to maintain customer satisfaction through clean claims, and proper follow-up of claim denials. The Billing and Collections team works together on insurance issues. To ensure completeness and accuracy, he/she will be responsible for patient demographics, authorizations, correct CPT codes, and all claim details before submission. He/she will bill claims using the First-In / First-Out methodology to prevent backlogs and meet weekly and monthly deadlines. The Medical Billing Specialist should possess high professionalism, responsiveness, accuracy, critical thinking, and a positive, team-oriented attitude. He/she is expected to be knowledgeable and current on third-party payer requirements, and regulatory guidelines at the federal, state, and local levels.
Requirements
Qualified candidates will possess the following:
- Positive, highly motivated personality
- Minimum 1 to 2 years related to medical billing.
- Basic Excel knowledge
- Knowledge of billing clean claims; Medicaid and commercial insurance carriers.
- High level of commitment/ownership to one's work product.
- Commitment to self-accountability, collaboration, and teamwork.
- Critical thinking, with a drive for continuous process and system improvement.
Responsibilities
Qualified candidates will be required to:
- Enter data into various locations while maintaining the integrity and accuracy of the data.
- Identify and address concerns before they become problems and propose solutions to concerns.
- Correct and resubmit claims denied for billing errors.
- Review immediate rejections from the clearing house.
Working Conditions:
- Fully Remote
- Meeting Workstation Specs
- Open To Work on this Schedule: 745-445PM US EST
If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus team!
🌟 Who We Are: LTVplus – Your Global Remote Team
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
📋 When you join LTVplus Your Mission will be to:
- Handle customer inquiries across email, chat, and social media like a pro.
- Be the voice of the brand, providing personalized and top-notch support.
- Collaborate with our awesome team to boost customer satisfaction and share insights.
- Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
- Adapt to different client needs – because every day is a new adventure!
🖥️ Tech Checklist – Gotta Have It!
- A reliable computer (preferably younger than 3 years) and a stable high-speed internet connection.
- Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!
- A quiet, cozy workspace to handle calls and chats like a pro.
