Service Center Bilingual Representative 1

Amentum • Full-time • Remote (United States) • 3w ago

Remote
Remote, United States
Full time

Amentum is seeking a Service Center Bilingual Representative for facilities/production maintenance calls.

Responsibilities:

Input facilities requests into a Work Order Management System via phone calls or email; maintain and update records, reports; and perform other administrative duties as assigned

Minimum Requirements:

High school diploma or equivalent training/experience.
Must provide strong/reliable internet connection with the ability to plug into the modem/router
At least 6 months of experience in the Amentum Service Center as an Associate Customer Service Representative.
Has maintained Service Goals that include schedule adherence, monitoring that meets the minimum requirement of 90% or higher, good working knowledge of our systems, basic understanding of call procedures.
Excellent written and verbal communications skills
Ability to multi-task and manage time well.
Good listening skills and understanding of phone etiquette.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.