Description
VoicedIQ® Overview:
VoicedIQ® is the industry leader in public sector bid intelligence for companies (Federal Contractors) who sell to the government. Our unique platform supports thousands of contractor C-level and Sales Executives to help their growth teams gain insights into target government customers and ultimately win new public sector contracts. We have grown at an impressive rate since our inception in 2011, supporting many of the fastest-growing small and mid-sized businesses in the industry, as well as major brands like Google, IBM, Northrop Grumman, Peraton, Deloitte, Accenture, and more.
VoicedIQ® has zero outside investors and has become one of the fastest growing market/bid intelligence firms in the nation by reinvesting our profits. We work with hundreds of Federal companies to provide customized, real-time and accurate capture intelligence. Our analysts identify intelligence on upcoming opportunities and task orders, incumbency performance, executive pain points, source selection panel preferences, government program initiatives, proven teaming partners, pricing range-to-win, expiring competitor contracts and rates, accurate buyer contacts, and much more. The winning intel we find is not available on the BD platforms and is obtained by directly engaging with government decision-makers.
Requirements
Our company is highly innovative and open-minded to new ideas, and the right candidates will reflect these values and thrive in an environment that empowers them to think outside-of-the-box. We seek analytical individuals with exceptional communication and writing skills, capable of conversing (via phone and email) with C-Level public and private sector executives.
All VoicedIQ® positions are US-based remote roles working in EST.
Possible Job Responsibilities Include:
Customer Support:
• Managing customer support functions such as answering client questions or concerns, training clients on the platform, and working with marketing on content ideas related to product features and benefits, problem-solving.
• Drafting well-written communications to different business stakeholders, including employees, customers, and partners.
• Collaborating with leadership and keeping the executive team briefed on valuable insights gleaned from customers.
Recruiting Support:
• Supporting various phases of the recruiting process: job postings, application management, scheduling, interviewing.
• Communicating via phone and/or email with VoicedIQ employee candidates, as well as with VoicedIQ leadership regarding important candidate hiring decisions
• Coordinating with the Operations team for ensuring a smooth onboarding experience for new employees
• Collaborating with leadership on key decisions, including top candidates being considered for offer
Operations:
• Working with the VP of Operations to problem-solve and improve business processes.
• Acting as a liaison between the Operations team and other teams within the organization, to include leadership, research, sales, marketing, etc.
• Collecting and analyzing data to identify trends, diagnose problems, and create solutions to solve problems.
Benefits
Competitive base salary + bonuses and commissions
Benefits: Eleven (11) Holidays, Paid-Time-Off, Sponsored Health + Dental, Employer Paid Short and Long-Term-Disability Insurance, Sponsored 401k Plan, plus full-remote work availability.
**Please note: once you have submitted your application, please ensure you click the confirm link in the email you receive after applying (this is a security step to ensure you are the owner of the email address used in the application).
