Job Description
Job ID: TAXFI012043
Employment Type: Regular
Work Style: remote
Location: United States
Travel: Up to 25%
Role: Tax Filing Coordinator
Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.
Job Summary:
UKG is currently seeking a customer focused and experienced individual to join our Tax Registrations Customer Solutions Team. The potential candidate will be primarily responsible for working with UKG Pro Payment Services Customers to apply for and obtain State/Local Tax Identification #’s on the customers behalf while working collaboratively with cross functional work groups to have configured in the UKG Tax Software System. Focus will be to work effectively and prioritize to deliver timely results while keeping a customer first mentality knowing the impact and sensitivity a tax code setup can have. The position will require regular communication with UKG team members, the customer, and applicable tax agencies. A qualified candidate will have strong customer service skills accompanied with payroll tax knowledge and/or payroll tax registration experience. The position will demand strong organizational skills accompanied with attention to detail and persistent follow up.
Duties and Responsibilities:
• Work directly with UKG Pro Payment Services customers and State/Local tax agencies
• Registers/applies for State/Local payroll tax identification numbers on behalf the client
• Works collaboratively with cross functional work groups
• Coordinates and/or facilitates Tax ID’s to be configured in the UKG Tax Software System.
• Prioritize, organize, and execute project work to meet customer deliverables
• Participate and/or facilitate customer conference calls to provide status updates
• Provide project status updates frequently to customer
• Sets clear expectations w/customer including any changes to original project timeline
• Provide outstanding customer service via written and verbal communication
• Meets & respond timely to project SLA’s & inquiries
• Generate tax agency follow up & correspondence
Required Qualifications:
• Experience working independently in a fast paced and rapidly changing environment, as well as collaborating and coordinating with multiple stakeholders, both internal and external
• Intermediate Excel
• Smartsheet knowledge is a plus
• Basic knowledge of payroll fundamentals
• General knowledge of payroll employer taxes
• Exceptional written & verbal communication skills:
• Ability to exercise a high degree of collaboration and problem solving
• A proven ability to manage multiple concurrent projects
• Acute attention to detail
• Excellent organization skills while managing to critical deadlines
Preferred Qualifications:
• 1-3 years of experience in payroll and/or tax background
• Experience registering and obtaining State/Local Payroll Tax ID#’s
• Experience working with State/Local Tax Agencies
Where we’re going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $21.97 per hour to $31.61 per hour, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at www.ukg.com/careers
