Title: Systems Processing Administrator
Location: Phoenix United States
Job Type: Full Time/Hybrid
Req ID:532277
Job Description:
ARIZONA DEPARTMENT OF REVENUE
Funding Arizona's future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.
All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.
Systems Processing Administrator
Job Location:
Address: 1600 W. Monroe Street, Phoenix, AZ 85007
This position may offer the ability to work a hybrid work schedule, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. This schedule would consist of working two (2) days per week in-office and three (3) days per week remotely, with the exception of the months of October and April when the incumbent would be required to work in-office three (days) per week and two (2) days remotely.
Posting Details:
Salary: $60,000
Grade: 24
Closing Date: Open Until Filled
Job Summary:
The Systems Processing Administrator is responsible for managing production jobs for the department through the use of BMC's Control-M Software. This role includes developing new and modifying existing jobs while working closely with the 'Migration Teams" during code migrations. This also includes maintaining the HVP Xerox printer and the processing of the various forms and print ADOR deploys. This position also supports internal and external File Transfers for the department related to TAS, associated feeder systems, and external file transfers to other State agencies. This role is expected to minotaur and direct all day-to-day Mainframe System Operations functions, Control-M Scheduler, document standard procedures, and provide updates to daily production duties, as needed. This position may also serve as a liaison with various vendors to ensure the proper resolution to any problems that may occur with the programs and related systems, and ensures compliance with ADOR standards for systems software and documentation.
Additional job duties include managing domains, auditing user permissions across platforms, developing strategies for disaster recovery, offering technical support to users, and ensuring compliance with regulations and policies using the active directory on the ADOR and Google platforms.
Job Requirements:
Education & Experience
Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelor's Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment
Minimum of two years' programming and analysis experience
Licenses & Certifications
None
Knowledge/Understanding
Knowledge of applicable programming languages
General knowledge of applicable software used
Advanced knowledge of Control-M Enterprise Job Flow
Advanced knowledge of JCL for Mainframe jobs
Skills
Strong verbal, written, and listening communication skills
Excellent technical writing skills
Strong interpersonal skills and demeanor
Strong time management, planning, and organizational skills
Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive
Proficient in the use of Active Directory and Control-M
Abilities
Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
Ability to work with a high degree of autonomy and also participate collaboratively as part of a team
Ability to plan, organize, and document technical specifications
Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed
Ability to learn and apply LEAN concepts, principles, and tools
Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another
Additional Job Demands
In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)
Selective Preference(s):
Bachelor's Degree in Computer Science or a related field
Pre-Employment Requirements:
The final candidate will be required to abide by the the following pre-employment checks:
Employment and Education Verification
State and Federal Criminal Background Check, including fingerprinting
Arizona Tax Filing Records Check
If applicable, ASEDRA Authorized Driver Identification Check
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides a world class comprehensive benefits package including:
Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.
Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.
Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.
Retirement:
Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary.
