- Education – High School or General Education Degree (Preferred)
- Experience – A minimum of six (6) months of experience in both Inbound and Outbound Call Centers, with direct client interaction. Sales experience is a must with the ability to engage individuals over the phone, data entry, and related computer skills. Negotiation and persuasion skills are a must.
- Language Skills – Excellent verbal and written communication skills; ability to communicate and empathize with elderly and disabled population. Bi-lingual (English & Korean).
- Reasoning Ability – Ability to align and communicate appropriate resources and programs based on member’s qualifications.
- Network Capability – Reliable and high-speed internet connection is a must.
- Remote Environment - must establish an appropriate work environment that is quiet, clean, and safe, with adequate lighting within their home for work purposes.
- Experience in benefits enrollment and social programs is a plus.
- Remote experience a plus.
NEW HIRE TRAINING EXCEPTATIONS
Employees hired for this role are expected to attend the New Hire Training in full attendance without any exceptions.
March 24th New Hire Training class will begin on Monday, March 24, 2025 and continue through May 16, 2025. The mandatory 8-week training class hours will be Monday through Friday, 9AM – 6PM Eastern Time. The 8 weeks of training will consist of 4 weeks’ training period and 4 weeks’ production readiness.
We Offer Competitive Salaries And Benefits:
- Monthly bonus incentives
- Medical, dental, vision, and employee assistance program benefits
- 401K match
- 23 paid days annually
- Business casual dress
- Streaming Service Reimbursement
- Monthly recognition
- Weekly trivia games
- Excellent growth & advancement opportunities
WORK ENVIRONMENT
This role is a remote position.
BeneLynk cannot provide employment internationally, outside of Puerto Rico, or in specific states. The remote work for this position cannot be completed outside a home office, such as a café or co-working space.
POSITION TYPE/ EXPECTED HOURS OF WORK
Full-time /Non-Exempt (Hourly)
Hours vary.
SALARY
Starting at $18.50 depending on experience
EEO STATEMENT
At BeneLynk, we don’t just accept differences; we celebrate, support, and thrive on them for the benefit of our employees, our products, and the communities that we serve. All employees share in the responsibility for fulfilling this company’s unwavering commitment to equal employment opportunity. BeneLynk is an equal opportunity employer, and as such, employment here is solely based on a person's merit and qualifications directly related to their professional expertise. BeneLynk does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, military status, marital/familial status, pregnancy, or related condition, including breastfeeding, or any other classes protected by law.
It is BeneLynk’s policy to comply with all applicable federal, state, and local laws pertaining to nondiscrimination and equal opportunity. The company's EEO policy, as well as its affirmative action obligations, includes the full support of the company, including its Chief Executive Officer because it's just the right thing to do and we hope that you think so too.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR team.
E-VERIFY
BeneLynk participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer’s Form I-9 to confirm work authorization.
***Offer of employment is contingent upon the results of a required background and drug screening.***
*** Applicants such as Car Sales, Collections, Telemarketing Representatives, Candidates with Inside Sales experience are encouraged to apply.***
*** Applicants with prior experience in benefits enrollments are encouraged to apply***
