Expense Coordinator
Location: Remote
Hourly Compensation: $26/hr-$28/hr DOE
Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark in meaningful work that will make an impact on you and the customers we service. View our employees’ stories on how we provide care to the world at www.AtaMomentsNotice.com.
Overview
The Expense Coordinator is responsible for reviewing and auditing expense reports for all employees of GMR and affiliated companies. Ensure that all reimbursement requests comply with the current Travel and Expense Policy. Advise employees of exceptions and educate how to resolve. Use professional judgement to identify and research questionable items. Ensure that all Concur files are completed in accordance with daily/weekly deadlines and manual entries to payroll in Workday are accurate.
ESSENTIAL FUNCTIONS/DUTIES
- Perform review and audit of all expense reports prior to reimbursement using Concur system and AI tool. All expense reports must be audited within three to five days of receipt, ensuring required support is present as defined by the T&E Policy and internal procedures and reimbursement requested agrees with supporting documentation.
- Monitor reports and reviews by Concur Detect, perform necessary action to process and/or return reports to employees/approvers for lack of compliance or corrections.
- Ensure the extract files are imported to Workday and reconciled, troubleshoot any errors or fallouts and manually enter into Workday for payroll processing.
- Deliver training sessions for employees resulting from M&A and for new hires.
- Maintain a thorough working knowledge of GMR’s Travel and Entertainment policy as well as awareness of internal audit and finance requirements.
- Research/respond to emails and phone calls related to reimbursements and request on demand payments through Payroll if necessary.
- Explain exception errors to field employees/management, recommend solutions, and obtain concurrence and correction of exceptions.
- Communicate with the Regional Travel Coordinators regarding issues of vaulted, exchanged, and refunded tickets, hotel issues, and Conferma discrepancies. Communicate notable findings to management as appropriate.
- Engage expense vendor support as needed to troubleshoot system inconsistencies and identify options for improvement.
- Work support tickets submitted through Service Now to completion.
- Provide required wage information to Legal and/or Human Resources for subpoenas.
- Act as backup for workman’s compensation wage statements are required.
- Lead support for Concur system changes or upgrades as needed.
- Communicate any problems/issues to the Payroll Manager as soon as appropriate.
- Perform fundamental mathematical computations and tabulates data using office machines as required.
QUALIFICATIONS:
- High school diploma or GED required.
- Minimum two years’ experience in high volume expense auditing required.
- Must be able to effectively communicate with all levels of the organization and maintain confidentiality.
- Reasoning ability and mathematical skills needed. Must be detail-oriented and able to meet deadlines.
- Must have strong oral, written, and effective interpersonal skills.
- Must be willing to work overtime as necessary.
- Knowledge of MS Office Suite.
- Must have working knowledge of Workday and Concur.
The application window for this position is anticipated to close on March 31, 2025.
Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.
EEO StatementGlobal Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.
