Symbria Rx Services is seeking a Remote Community Outreach Pharmacy Technician to add to our growing team at our Pharmacy the Great Lakes area.
Working Hours:
- 11:00am-7:30pm EST, and rotating weekends and holidays.
- Must currently live in a state Symbria Rx Services is licensed in: AZ, CO, IN, FL, KS, MA, MI, MO, OH, IL
Responsibilities
The main function of this role will be triaging calls and assisting callers.
- Contact physician’s office as needed for refill authorization.
- Contact client for verification of orders as needed.
- Process all new and refill prescriptions.
- Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
- Document correspondence and follow up in the system.
- Prepare audit sheets and provide feedback to manager.
- Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
- Initiate and document correspondence and follow up in system.
- Answer incoming calls promptly and provide high standard of customer service to the client.
Qualifications
- High School diploma or general education degree (GED).
- Pharmacy Technician license and Certification (CPhT) as per state requirements.
- Long-term care pharmacy experience required.
- Frameworks and Docutrack experience required.
Symbria’s Core Values drive the way we partner with those clients, their patients and residents and the way our diverse employee-owners work together:
- Integrity – Honest, Fairness and ethics
- Compassion – Commitment to serving seniors
- Stewardship – Maximizing mission and margin
- Innovation – Striving to enhance our value to your organization
- Teamwork – Working together unselfishly toward goals
As an employee-owner, Symbria’s success becomes your success. In addition, we provide:
- Competitive pay, aligned with market guidelines
- Full Benefits Package, including very generous paid time off plans
- Professional liability coverage
- 100% employer-funded ESOP retirement plan
- 401(k) and Roth(k) plans
- Continuing education
- Credit union membership
All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.
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