A company is looking for a Customer Service Representative to provide high-quality assistance to customers and prospective customers.
Key Responsibilities
- Respond to high-volume (50-80) inbound calls daily
- Provide accurate responses and reroute calls as necessary
- Ensure compliance with policies and procedures while delivering excellent customer service
Required Qualifications
- 2+ years of experience in a contact center environment
- Experience with high-volume customer interactions
- Commitment to excellent customer service
- Accurate data entry skills
- Availability to work weekdays and one Saturday each month
