Title: Manager, Infusion Services
US
Full time
About Us
Pay Range
USD $120,525.00 - USD $150,656.00 /Yr.
Work Schedule Description (e.g. M-F 8am to 5pm)
M-F 8am to 5pm
Remote Work Notification
ATTENTION: Lumicera is unable to offer remote work to residents of Alabama, Alaska, Connecticut, Delaware, Hawaii, Iowa, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, Nebraska, New Hampshire, New Mexico, Rhode Island, South Carolina, South Dakota, Vermont, West Virginia, and Wyoming.
Overview
Lumicera Health Services is seeking a Infusion Services Manager to join our team!
Under general direction of the Vice President, Operations at Lumicera Health Services, the person employed as Manager, Infusion Services is responsible for directing the vision and overall strategy of Lumicera infusion services operations. The Manager is responsible for the creation and execution around strategies to create compliant, safe, and efficient infusion services operations including nursing coordination, inventory management, prescription fulfillment, and patient services. Additionally, the Manager is responsible for ensuring appropriate staffing and training is provided to support operational redundancy and business continuity and fully maximize the staffing model. This position focuses on developing a culture focused on customer service excellence and patient safety. The Manager is responsible for ensuring that the infusion teams interfaces efficiently and effectively with the Clinical Services, Call Center, Patient Services, and Fulfillment departments as it relates to coordinated patient care efforts. As such, this position also will have responsibility to continually evaluate Lumicera pharmacies operational effectiveness cross functionally with other operations leaders and to develop and implement strategies in pursuit of operational excellence. The Manager will recommend, develop, implement, monitor, and evaluate department goals, objectives, policies, and procedures related to the infusion department. The Manager is responsible for oversight of, and development and monitoring of pharmacy key performance indicators to meet organizational financial and service goals.
Responsibilities
How do I make an impact on my team?
Creates, implements, and maintains Policies and Procedures related to Lumicera infusion services that ensure patient safety, regulatory, and compliance excellence
Oversees Lumicera infusion services operations directly or through a qualified individual with responsibility for policy implementation, patient satisfaction, and performance improvement
Directs, coordinates, and evaluates pharmacy staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; succession planning; rewarding and disciplining employees; addressing complaints and resolving problems
Collaborates with IT leadership to ensure necessary systems and applications are in place to support infusion operations and that all operational systems are continuously evaluated for proper operation, efficiency, and tracking/reporting capabilities
Manages reimbursement for products and services in compliance with company policy and goals, to include drug, supply, equipment, and nursing partner selection and utilization, and participates in the submission of clean claims through compliance to proper pharmacy billing procedures
Collaborates with leaders from across the organization to optimize processes to improve efficiency, safety, and patient experience
Monitors, evaluates, and reports pharmacy service KPIs to other Pharmacy Managers and Executive Leaders
Evaluates and communicates regarding the appropriateness and quality of drugs, supplies, equipment as well as other products and services selected for use by Lumicera
Other duties as assigned
Qualifications
What our team expects from you?
Graduate of ACPE Accreditation School of Pharmacy with a B.S. Pharmacy or Pharm.D, degree with current, unrestricted license required.
Current resident Pharmacist license with current, unrestricted license; must continually maintain education credits to maintain active licensure.
Minimum of five years as a licensed pharmacist preferred
4 - 5 years' experience in infusion pharmacy preferred
Previous supervisory experience preferred
Managed care and/or PBM experience preferred
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Lumicera? • Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account #LI-Remote
Location : Address
Remote
Location : Country
US