Director of Product Delivery

Ascension • Full-time • Remote (United States) • 2w ago

Details

Department: Studio Engagement Services
Schedule: Full Time Monday - Friday 8-5pm CT
Location: Remote

Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.

Responsibilities

The Ascension Studio is transforming healthcare by delivering brand-wide experiences powered by people, design, data and technology for those we seek to serve and for those who serve. We believe the best solutions come from a deep understanding of user needs, business considerations and technical possibilities. We focus on outcomes rather than outputs, measure the impact of our solutions, and continuously improve and upgrade our solutions over time. We believe empowered teams, given clear structure, goals and lightweight processes, produce great solutions.

What you will do:
You will be a leading change agent in the digital delivery organization. As the Director of Product Delivery, you will be responsible for the planning, monitoring, and reporting of large scale digital products. You will drive operational excellence within the software engineering team through robust budgeting and contract management. You will hire great talent and manage a team of product delivery leaders. Success in your role will ensure successful program execution and delivery of products according to project timelines.You are fully accountable for creating a culture of delivery excellence and managing the growth and development of the delivery leaders and scrum masters within the organization.

Responsibilities:

Product Delivery Strategy
- Leads the development of the tile-wide strategy for product delivery in collaboration with Agile Coach, xRD, Product and Engineering.
- Recommends processes and tools to drive budgeting, planning, monitoring and reporting of delivery, release and operations of products that vary in size.
- Define metrics to define the success of product delivery.
Strategic Program Delivery
- Leads the creation of an overall program plan for the strategic tile-wide programs in collaboration with existing vendor teams.
- Reports on program status including plan tracking, RAID, resource and cost dimensions.
- Works with a cross functional team of individual scrum masters, service delivery managers and product owners to track program status.
- Accountable for driving the resolution of dependencies, risks and issues for the program; escalates to drive program outcomes based on product and leadership priorities.
Budgeting and Forecasting
- Drives collaboration across different disciplines to complete annual opex and capex budgeting.
- Monitors burn and forecast in support of finance reporting.
Contract Support
- Supports service provider and tools contract reviews.
Talent Management
- Ensures proper staffing and resource planning across the product delivery organization to different pods.
- Mentors, supports, cultivates and manages a strong team of Delivery Leads, Scrum Masters, and contractors to deliver against tile strategies.
- Builds and grows the delivery team to develop top talent and ensure delivery success.
- Creates a positive team environment where autonomy, mastery, and purpose are promoted through coaching, individual development, and performance standards.
Product Delivery Thought Leadership
- Contributes to the development of the Agile Project Management craft and community through training and mentoring others, knowledge sharing, and stewarding best practices.

Characteristics We Seek:

Be curious about technology. The software engineering industry is constantly changing and evolving. At Ascension, we embrace change and are curious to learn how the latest technology can be used to improve the lives of patients and our clinicians.
Learn and grow professionally. We strive for continuous improvement of our Ascension Studio organization and our team members do the same. This comes from the path of constant learning, in addition to reflecting on past experiences for improvement opportunities.
Always ready for change. A rolling stone gathers no moss, and neither do we. We accept that change is always around us, and our work is no exception. We navigate change through early and often communication; engage the ambiguous; promote diversity; accept new ideas; and lean on learning agility.
Seek feedback. Feedback is important to us. We use it as a guide for our own development, and we build our software with feedback built into the process. It is incorporated into our software development lifecycle with design, code reviews, unit tests, and continuous integration. Feedback is also integrated into our shipped solutions with application performance monitoring (APM) and usage analytics to help us learn methods to improve.
Sound awareness of self and situations. We understand the importance of knowing our best selves, and the value gained from our teams to compensate for our shortcomings. Equally important is our ability to assess situations with a calm and clear mind, and develop next steps to proceed in the best manner possible.
Demonstrate positivity. Our organization's focus is all about solving problems, and most of these problems are challenging. We try not to let that get in our way of thinking positively -- instead it's what motivates us to reach higher.
Work with your team. We understand that our best work comes from working together. Our teams enjoy working together, sharing knowledge, helping, mentoring, and delivering our best for the communities we serve.
Live Ascension’s core values. The Ascension core values are the standard that we hold ourselves to and a source of pride for us. We live by them. Our core values include: service of the poor; reverence; integrity; wisdom; creativity; and dedication.

Requirements

Education:

High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

Additional Preferences

#GDMx

#LI-Remote

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.