A company is looking for an Animal Care Advocate to support pet parents in a remote customer care role.
Key Responsibilities
- Provide product and service information while resolving customer issues
- Manage inquiries from pet insurance customers via calls and chat
- Process claims, payments, and maintain customer records through data entry
Required Qualifications
- 1+ years of experience in a customer-facing role
- Proficiency in Microsoft Office Suite and adaptability to new technology
- High school diploma required
- Commitment to customer service and teamwork
- Bonus: Current property and casualty license
