Why You'll Love This Job
Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Behavioral Health Call Specialist to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication, empowerment and quality care in a friendly and encouraging environment.
Fast Pace Health aims to push for a new vision of healthcare in rural communities that will consist of an array of different services. We are changing the delivery of healthcare in these rural areas by integrating excellent patient care, education, accessibility, and community service, in a way that puts the patient’s needs first and improves the health status of our communities.
This is a fully remote role with flexible schedule options 8-6pm CST Monday-Friday (40 hours/week). You must live in one of our 6 states (TN, KY, IN, AL, LA, or MS with preference for TN). The pay range for this position is $13-15/hour.
What You Will Do:
- Promote the five principles of Fast Pace: Communication, Teamwork, Empowerment, Quality of Care, and Friendliness.
- Answers and Coordinates phone calls
- Triage
- Appropriately Recording Telephone encounters via EHR system
- Obtain Medical release as needed for patient requested forms
- Verify insurances
- Collect co-pays or fees for service
- Completing Prior Authorization and Override forms for medication approval if nurse is unavailable or assistance needed
- Complete knowledge of registering patients
- Update patient information
- Learn the aspects of compliance in the company by completing all mandatory compliance training.
- Perform other duties as assigned by management.
