At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Why Choose Mr. Cooper?

At Mr. Cooper Group, we embrace a relaxed and casual work environment that matches our attire. We are not only committed to doing right by our customers, but also our employees.

Discover the Benefits:

• Team member mortgage loan program and down payment assistance program

• Student Debt Repayment program

• Tuition reimbursement

• Paid time off and paid holidays

• Market-based health insurance for medical, dental and vision

• Flexible spending accounts for eligible childcare expenses

• Cooper Climbers: an in-house program with built-in career advancement pathways

In Your Typical Day, You Will:

• Answer 40-50 inbound/outbound(dialer) calls a day

• Assist customers with payment options, escrow items and any general mortgage information

• Discuss Mr. Cooper customer benefits like Paperless, Mobile App, Web and IVR

• Assist customers that are 30 days or less due on their mortgage payment