Summary
A successful Manager of Implementation at Wurk will lead the Implementation resources to provide excellent and on-time HCM implementations.
Responsibilities
· Align Implementation team’s goals and objectives with Wurk’s goals and monitor and manage these goals throughout the year.
· Manage teams responsible for the implementation and configuration of Wurk’s HCM systems.
· Collaborate with other Wurk teams to understand and adhere to requirements for Compliance, Banking and Tax as it relates to Implementations.
· Ensure expertise in Kronos modules is maintained within the Implementation team through hiring, technical training, cross training, and experience.
· Ensure Implementation projects are appropriately staffed from a Specialist standpoint.
· Guide, maintain, and enforce departmental practices, methodologies, policies and procedures
· Establish and review internal controls to ensure goals, objectives, standards, and benchmarks for the department are met or exceeded.
· Personal responsibility to see both our Client and internal teams succeed.
· Review team’s performance to ensure timelines, accuracy, compliance and quality as it relates to Implementation projects.
· Identify cross-team process roadblocks and collaborate with peers to develop solutions.
Required Skill Sets and Experience
· Knowledge of SaaS implementation processes.
· Knowledge of at least two of the following areas: Human Resources, Time and Labor Management, Payroll Services, and Project Management.
· Professional, effective leader with a proven ability to build, inspire and motivate teams while driving world-class services.
· Lead by example as well as be a strong mentor and people developer.
· Ability to set their own objectives and drive results.
· Mix of technical and consultative skills driving quick time to value during on-boarding of customers.
· Strong communication skills and ability to work cross-functionally ensuring customer service excellence.
What’s in it for you?
· FREE medical, dental, and vision plans
· FREE basic life insurance, short term disability, and employee assistance programs
· 401(k) traditional and Roth plans with employer match
· Generous PTO, bonus, and stock options
· $400 office equipment reimbursement
· $300/year fitness reimbursement
· Internet reimbursement
· Paid professional development
· Generous referral bonuses
· Paid parental leave
· Remote friendly work environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
The base salary range for this position is $90,000 to $110,000.
