Title: Molecular Sales Specialist
The BD Medication Management Solutions (MMS) business combines proven technology with actionable intelligence to prevent medication errors, improve clinician productivity, increase predictability of medication availability, and improve organizational financial performance. At almost every point in the acute or non-acute medication use or management process, safety, efficiency, and costs can be favorably impacted with BD Pyxis™, BD Alaris™, BD Parata™, and BD HealthSight™ solutions.
The BD Solution Deployment team manages, plans, and coordinates the implementation of BD Medication Management Solutions. Cross functional teams are assigned to customer projects and accounts based on project scope. The BD project team partners with the customer project team to deliver the goal of an on-time successful system implementation that achieves customer’s medication management goals. Activities include pre-sales project scope planning, implementation project management, hardware and software installation, workflow, system design and configuration tasks, integration engineering functions, clinical training and detailed customer relationship and account management activities. In addition to customer‐ facing responsibilities, the Solution Deployment team is also responsible for many backend business functions including revenue forecasting and recognition, supply chain forecasting, equipment logistics (including ordering, customer confirmation and return authorizations), implementation and governance methodologies, continuous improvement, solution design best practices and quality system requirements.
The Implementation Consultant, Solution Deployment MMS is responsible for guiding customer stakeholders through the implementation process and possesses a demonstrated expertise of clinical and technical processes related to both pharmacy workflows and BD Medication Management Solutions technologies. Projects range in scope from small hospital or pharmacies to large health system level implementations requiring standardization across provinces or regions. This Implementation Consultant will work with the customer to gather customer requirements, define best practices, design decisions and consult in the development of policies and procedures. The Implementation Consultant performs the required tasks in alignment with the toll gate implementation process to ensure timely Go-Lives and customer satisfaction. The Implementation Consultant must have the ability to establish collaborative working relationships with cross-functional and interdisciplinary project teams.
Role responsibilities:
Demonstrates problem solving, troubleshooting and system consultation as it relates to pharmacy best practices in Medication Management workflows
Demonstrates knowledge of pharmacy/clinical workflow processes, pharmacy formulary builds, hospital, retail and long-term care & pharmacy system integration, clinical device settings, interface validation (ADT, billing, patient profile), user account role design, active directory.
Leads customer site and workflow assessments and facilitates the project design and implementation phases for BD Medication Management Solutions.
Provides team support and product, clinical and technical information related to BD Medication Management Solutions.
Manages customer stakeholder teams, gain consensus within teams and delivers concise and consistent communication.
Facilitates conference calls and customer meetings to progress the design and implementation goals in collaboration with the BD and Customer project managers and teams.
Establishes rapport with customers that is conducive to long-term business relationships.
Detail oriented, able to multi-task and implement complex projects consistent with established BD and customer objectives.
Demonstrates critical thinking and ability to aid customers in improving current business and clinical practice and operations.
Install, validate and train end users on the use of BD Medication Management Solutions technologies (software & hardware)
Maintains documentation related to customer projects, expenses, compliance documentation and reports
Possess excellent organizational skills with the flexibility to readily adapt to change.
Qualifications:
Bachelor’s Degree or College diploma (Business, Science, Health Sciences or similar field) or 5 years of related work experience in a medical device or healthcare environment with clinical and technical involvement
Knowledge of Infusion, Dispensing and Pharmacy Automation technologies an asset
Experience working with clients in hospital, retail and long-term care pharmacies an asset
Fluency in both English and French (read, speak, write) required to communicate with colleagues and customers across Canada
Located in Canada in close proximity to an international airport to facilitate travel
RPh, RPhT, strongly preferred
RN or IT professional certification will be considered with relevant experience in pharmacy workflows
Must possess and maintain a valid driver's license and a past clean driving record for a minimum of 3 years; as well as meet BD's auto safety standards.
Work Environment:
Field based, home office position
Overnight travel of up to 80% but may fluctuate based on project and team needs. AlthoughtherolerequirestravelacrossCanada,agoodportionofthetravelwillbewithintheprovinceofQuebec.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
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Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform us of any accommodation(s) you require by contacting HR at 1-855-234-3577.
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