Job Summary:

The Director of Revenue Operations (RevOps) will play a critical role in driving TradeCentric’s revenue growth and operational efficiency. As the first hire in this capacity, you will establish and lead the RevOps function, reporting directly to the CFO, and collaborating closely with our VP Sales, VP Marketing and VP Customer Success. This role is pivotal in enabling our go-to-market strategy through accurate and relevant reporting, data-driven insights, streamlined processes, and effective collaboration across sales, marketing, and customer success teams. The ideal candidate will have a strong analytical mindset, a passion for building scalable systems, and experience in aligning revenue-focused teams to achieve strategic business objectives.

Report to: Chief Financial Officer

Pay Range: The target base salary for this position ranges from $150,000-$170,000, with total max on-target earnings (OTE) of up to $200,000. The final OTE will be determined based on several factors, including but not limited to, the candidate’s location, experience, skills, expertise, and alignment with the role’s responsibilities.

Work Location: This role is 100% remote. While we prefer candidates based in the below city/states, we are open to considering candidates from other locations if you feel you meet the role’s qualifications. Don’t hesitate to apply if you’re excited about this opportunity and believe you’re a great fit!

-Charlottesville, Virginia

-Minneapolis, Minnesota

-Raleigh, North Carolina

-Chicago, Illinois

-Boston, Massachusetts

Essential Functions:

Strategic Leadership: Build/lead Revenue Operations capabilities (process and systems) to enable the company to achieve go-to-market growth and efficiency objectives. Analytics and Insights: Build and maintain revenue analytics dashboards using Salesforce and other BI tools to provide visibility and actionable insights for the executive team, including board-level reporting.Forecasting: Develop and lead quarterly forecasting process of new, expansion, losses/contractions ARR and implementation fees in partnership with Sales and Customer Success Teams.Salesforce Architecture: Serve as the Salesforce architect, overseeing cross-functional Salesforce admins, ensuring optimal system configuration, data integrity, and reporting capabilities to ensure visibility into business performanceCommission Strategy: Design and implement scalable, transparent commission structures in collaboration with marketing, sales and customer success leadershipRevenue Planning: Partner with marketing, sales and customer success to analyze pipeline performance, forecast bookings/revenue and identify growth opportunitiesCross-Functional Collaboration: Work closely with sales, marketing, and customer success teams to align processes, improve handoffs, and optimize the buyer journeyProcess Optimization: Identify and implement best practices for go-to-market operations, including lead management, opportunity tracking, and customer lifecycle metricsTechnology Rollout: Lead the implementation of a Business Intelligence (BI) tool to enhance data visualization and decision-making capabilitiesPerformance Metrics: Establish key performance indicators (KPIs) for go-to-market teams, providing regular insights and recommendations for improvementOther duties as assigned

Minimum Qualifications:

Bachelor’s degree in business, finance, economics or another quantitative field7+ years of experience in revenue operations, sales operations, or a related roleStrong business acumen, with a deep understanding of SaaS revenue metrics and subscription-based business modelsProven track record of enabling revenue growth through analytics, process improvement, and technologyFamiliarity with designing commission structures and incentive plansAdvanced proficiency in Salesforce, including configuration and reportingHands-on experience implementing and managing BI tools (e.g., Tableau, Power BI)Exceptional knowledge of Excel/Google Sheets for data extraction, manipulation, analysis and visualizationExceptional analytical, problem-solving, and organizational skillsDemonstrated ability to collaborate with cross-functional teams and influence without direct authorityExcellent communication and presentation skills, including experience preparing and presenting board-level reports

Preferred Qualification/Experience:

Master’s degree in business administration (MBA) or a related fieldExperience in a private equity-backed companyExperience with a growth stage company, scaling from $10M to $50M

About Us:

TradeCentric is a leading innovator at the crossroads of eCommerce and eProcurement, transforming how B2B buyers and suppliers connect, automate, and scale their operations. Recognized for our rapid growth, TradeCentric has earned a place on the INC. 5000 list of the fastest-growing private companies in America for the three consecutive years. Backed by private equity, we continue to expand our best-in-class B2B Connected Commerce solutions and technology platform to enable frictionless trade for thousands of businesses worldwide.

Our purpose-built solution integrates with every leading eCommerce and eProcurement/ERP system to help suppliers and buyers seamlessly automate and accelerate their mission-critical transactions. By eliminating the complexity of disconnected systems, TradeCentric drives efficiency, lowers costs, and powers growth for our partners.

Here is an overview of the TradeCentric Platform.

Company Benefits

At TradeCentric, we have a strong and innovative team dedicated to transforming the way our clients do business. It is our people who make it happen and we strive to take care of our employees in every way we can. Below is a list of benefits that are offered to employees, once eligibility is met:

🩺 Health Benefits: Medical, Dental and Vision

💰 Health Savings Account (HSA) and Flexible Spending Account (FSA)

👨‍👩‍👧‍👦 Dependent Care FSA (DCFSA)

📈 401k with Company Match

🕒 Flexible Time Off

🕒 Volunteer Time Off

👶 Paid Parental Leave

🛡️ Company paid Short Term and Long Term Disability

🛡️ Company paid Life Insurance

TradeCentric is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Director of RevOps