About Us

Otonomee is a premium provider of outsourced services, partnering with some of the world's leading brands to deliver exceptional customer experiences. Founded during the pandemic, we recognized the need for a fresh perspective in the outsourcing industry. Our remote-first model leverages over 20 years of industry experience to provide high-quality, flexible, and entrepreneurial solutions that prioritize both employees and customers.

What We Offer

We specialize in a range of services designed to enhance and transform customer interactions:

• Customer Support: Delivering high-quality assistance at every stage of the customer lifecycle, turning users into loyal advocates.
• Technical Support: Our technical specialists troubleshoot and resolve complex hardware and software issues, ensuring seamless user experiences.
• Customer Success: Tailored strategies to help customers achieve their goals, fostering long-term relationships and satisfaction.
• Digital Enablement: Integrating AI-powered tools to empower customers with intuitive self-service options, streamlining operations and enhancing satisfaction.
• Contact Centre Transformation: Redefining traditional contact centers by combining human expertise with technological advancements to deliver superior support.

Why Choose Otonomee?

• Innovative Approach: We combine the best of human skills and technology to create efficient, customer-centric solutions.
• Global Reach: With over 350 team members operating in 7 countries, we support more than 20 languages, ensuring diverse and inclusive service delivery.
• Certified B Corp: Our commitment to social and environmental performance is validated by our B Corp certification, reflecting our dedication to using business as a force for good.
• Employee-Centric Culture: We cultivate a dynamic, inclusive, and people-focused environment that supports personal and professional growth.

Join Our Team

At Otonomee, we believe our success starts with the quality of the people we attract. Whether you're seeking growth opportunities, flexible work-life integration, or a place that aligns with your values, you'll find it here. Join a global team united by ambition and creativity, and be part of a company that's redefining the outsourcing industry.

Explore our open roles and embark on a rewarding career with Otonomee.