Medical Equipment-Service Technician & Delivery Job Description:

o Provide high standards of customer service to customers in our Medical Equipment ... o Achieve department financial goals and internal KPIs set by Service Manager and Operations Manager

Role –

o Complete all appointments on time and/or within the time frame given to the customer

o Drive carefully but with efficiency, our customers depend on you

o Instruct customer on usage of equipment

o You are the final face of the company to our customers, make the best impression possible and be courteous and polite every step of the way

o Deliver “how do we measure up” card to every customer, asking them to review you

o Call appointments prior to your arrival, letting them know an arrival time frame

o Deliver/ pick-up rentals, sale items, and repair items

o Complete all repairs in-house and offsite efficiently

o Emergency repairs and deliveries as needed

o Assist DME retailers with large inventory orders when received

Daily/Weekly Responsibilities –

o Keep interior of vans tidy and clean (daily)

o Travel to/from warehouse (as needed)

o Clean and presentable rental workplace (daily)

o Rentals are cleaned and put away (daily)

o Properly place equipment into staging, quarantine (cleaning), rental, repair, or retail (daily)

o Trash (daily)

o Anything delegated by Management

o Must be able to lift 75+lbs

REQUIRED AVAILABILITY:

9A-6P WEEKDAYS AND WEEKENDS AS NEEDED

If you are a highly motivated individual with a proven track record in customer service and equipment service/repair knowledge, we invite you to apply for this position. We offer comprehensive benefits and opportunities for career growth.

Please submit your resume along with a cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits: • 401(k) • Dental insurance • Employee discount • Flexible schedule • Health insurance • Life insurance • On-the-job training • Paid time off • Parental leave • Referral program • Vision insurance

Schedule: • 8 hour shift • Day shift • Holidays • Weekends as needed

Shift availability: • Day Shift (Required)

Ability to Relocate: • Naperville, IL: Relocate before starting work (Required)

Work Location: On the road

Oswald's Pharmacy

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Service Technician/Delivery Driver-Medical Equipment