About Us

At Intouch Insight, we empower businesses across North America to deliver exceptional customer experiences through our industry-leading software and services. Since 1992, we've been helping top brands improve operational performance, drive customer satisfaction, and gain meaningful insights through mystery shopping, operational audits, compliance checks, and customer surveys. Our mission is simple: help businesses be better, every day.

What We Offer

We offer a dynamic and collaborative work environment where innovation, integrity, and continuous learning are valued. Our team develops and supports cutting-edge technology that drives real-world impact for our clients. Whether you’re a developer, project manager, analyst, or field support specialist, you’ll play a key role in shaping how companies understand and improve their customer experiences.

Why Choose Intouch Insight?

• Work-from-anywhere opportunities
• Supportive, inclusive, and people-first culture
• Meaningful work with recognizable brands
• Competitive compensation & benefits
• Professional development and learning opportunities
• A voice in shaping our future—your ideas matter here

Join Our Team

If you're passionate about customer experience, love solving problems, and want to make a difference with a growing company that values innovation and collaboration—Intouch Insight is the place for you. Come join a team that’s redefining how businesses connect with their customers.