The Clarion Pointe/Quality Inn and Suites, El Cajon, is currently looking for a couple of energetic, ambitious, and driven people to join our front desk team.

Experience is preferred but not required (especially with Choice Hotels) but, we would be willing to train the right person ... You must have open availability and be open to working all shifts, weekends, and holidays.

Responsibilities:

Greet and welcome guests in a friendly and professional manner
Check guests in and out of the hotel efficiently and accurately
Provide information about hotel facilities, services, and local attractions
Handle guest inquiries, requests, and complaints promptly and courteously
Maintain a clean and organized front desk area
Assist with reservations and room assignments
Process payments and maintain accurate records
Collaborate with other hotel departments to ensure guest satisfaction
2 days a week will be night audit shift, Must be willing to work overnight as well.

Qualifications:

Previous experience in a front desk or customer service role preferred
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to multitask and prioritize tasks effectively
Proficient in using computer systems and hotel management software
Knowledge of phone etiquette and customer service best practices
Familiarity with hospitality industry standards and practices

This is a great opportunity for someone who is passionate about providing exceptional guest service in a hotel setting. We offer competitive pay, opportunities for career growth, and a supportive work environment. If you have the skills and qualifications we are looking for, we would love to hear from you. Apply now to join our team as a Front Desk Agent!

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 – 50 per week

Benefits: • Employee discount • Paid time off

Schedule: • 8 hour shift • Day shift • Evening shift • Night shift • Overnight shift

Work setting: • In-person

Work Location: In person

Global Management Corp.

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Full Time Hotel Front Desk Agent