Eagle Pipe Heating & Air, located in Poulsbo, WA, is seeking a Customer Care Associate - Customer Service Rep to join us on a full-time basis. If you're passionate about providing exceptional customer service and want to be a part of a thriving company, we invite you to apply today!

But what's in it for you? We're glad you asked ... Joining Eagle Pipe Heating & Air comes with a host of enticing benefits. As a Customer Care Associate - Customer Service Rep, you'll enjoy a competitive pay range of $18 to $22 per hour, depending on experience. We offer paid vacation, a 401(k) plan, and comprehensive health benefits. Plus, our spiffs and bonuses provide opportunities for your hard work to be rewarded. Apply now and take your career to new heights!

DISCOVER WHO WE ARE:

Eagle Pipe Heating & Air is a women-owned company with over 40 years of experience, providing trusted commercial and residential gas piping and HVAC services. Our array of services includes new installation, repair, seasonal maintenance, and weatherization to optimize energy efficiency and reduce energy consumption for our clients. We prioritize superior customer service experiences through dedication and excellence. Moreover, we foster strong relationships with our employees by offering competitive pay, benefits, a positive work culture, and opportunities for career development!

A GLIMPSE INTO YOUR DAY:

As a Customer Care Associate - Customer Service Rep at Eagle Pipe Heating & Air, you'll enjoy a typical work schedule of Monday through Friday between 8 AM and 5 PM. Your day-to-day responsibilities will include being the primary point of contact for our customers, answering inquiries, booking service calls, and addressing customer concerns. You'll work diligently to solve problems to the customer's satisfaction, manage reports, and efficiently coordinate service appointments. Your role is pivotal in ensuring that our clients' needs are met promptly and professionally.

WHAT WE NEED FROM YOU: • High school diploma • 2 years of customer service experience

Experience with ServiceTitan software is a plus. Dispatching experience is also a bonus!

YOUR JOURNEY TO A REWARDING CAREER BEGINS HERE!

Ready to take the next step in your career with Eagle Pipe Heating & Air? Our initial application process is quick, easy, and mobile-friendly. Join us in providing exceptional comfort and service to our valued customers. Apply now

Eagle Pipe Heating & Air

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Customer Care Associate - Customer Service Rep