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Role Description

The Service Representative - Surgical Equipment Repair ensures operational delivery of Surgical Equipment Repair offerings to a set account base. These services include, but are not limited to:

Onsite instruments
Rigid endoscope
Flexible endoscope
Power, video and ancillary surgical device repairs

They are also responsible for maintaining customer service.

What You Will Do in This Role:

Manage key accounts and grow the Surgical Equipment Repair business
Establish and maintain appropriate levels of service delivery
Maintain relationships within facilities to ensure clear communications and cooperation
Create opportunities and identify weaknesses to decrease expenditures
Navigation of equipment throughout the hospital
Ensure complete paperwork submission
All other duties as assigned

Qualifications

An associate degree or equivalent work experience
Healthcare or Medical Device industry experience desired
Sterile Processing Department (SPD), Operating Room (OR) and/or related sales experience preferred
1-3 years of experience preferred
The ability to type at least 40 words per minute
Willingness to travel to support business needs
Knowledge of Microsoft Teams, Outlook, Office 365, Word and Excel
The ability to sit, stand and bend often
The ability to lift and carry up to 15 pounds

Benefits

Comprehensive Benefits Package
Tuition Reimbursement
Up to a 3% match on your 401K
Make any day a pay day with Daily Pay
Health insurance options for Medical, Dental & Vision plans
Short- and Long-Term Disability plans
Flexible Spending Accounts
Health Savings Accounts
Life Insurance Options
Paid Time Off
401K Saving Plan with employer match
Employee Discounts
Daily Pay program
Employee Assistance Program
Wellness programs

Company Description

Agiliti helps hospitals reclaim millions of dollars in wasted spending by connecting broken medical equipment processes. Our Equipment Value Management (EVM) framework connects previously siloed departments with highly agile and fully integrated equipment workflows. Our customers also deploy the individual elements of EVM — Clinical Engineering, Onsite Equipment Management and Rental Services — to ensure patient-ready equipment is in the right place at the right time. More than 7,000 hospitals and health systems rely on Agiliti to reduce costs and free their clinicians to spend more time caring for patients. Our nationwide network ensures quick response to customer needs throughout the U.S.

We believe every interaction has the power to change a life. Join Agiliti and help make a difference for health care providers and patients nationwide.

Agiliti Health, Inc.

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