About Us

Established in 2005, Acquire BPO is an award-winning global business process outsourcing (BPO) provider headquartered in Melbourne, Australia. With over 9,500 dedicated professionals, we operate across 15 state-of-the-art locations in the United States, the Dominican Republic, the Philippines, and Australia. Our diverse team delivers intelligent contact center and back-office solutions to clients worldwide, spanning industries such as telecommunications, banking and financial services, insurance, media, education, and retail.

What We Offer

At Acquire BPO, we specialize in a comprehensive range of services designed to optimize business operations and enhance customer experiences:

• Contact Center Solutions: Managing the entire customer lifecycle, from acquisition to retention, ensuring positive interactions that drive business success.
• Back Office Services: Streamlining non-voice processes, administrative support, and knowledge process outsourcing (KPO) functions to ensure operational efficiency.
• Automation & AI: Implementing cutting-edge technologies, including Robotic Process Automation (RPA), chatbots, voice biometrics, and speech analytics, to drive innovation and efficiency.

Why Choose Us?

Our commitment to excellence is built upon three core pillars:

• Safety: We adhere to global compliance standards, including PCI-DSS v4.0, ISO/ISMS, SOC 1 & 2, and HIPAA, ensuring the highest levels of data security and privacy.
• Flexibility: Offering customizable outsourcing models—Comprehensive Outsourcing, Co-Sourcing, and Acquire@Home—to meet the unique needs of each client.
• Innovation: Leveraging a vendor-agnostic approach to integrate the latest technologies, providing fully managed, end-to-end solutions that drive business growth.

Join Our Team

At Acquire BPO, we believe that our employees are our greatest asset. We foster a collaborative and inclusive environment where passion, transparency, and impact are valued. As a rapidly growing organization, we offer excellent career development programs, competitive compensation, and comprehensive benefits packages. Whether you're an experienced professional or just starting your career, we invite you to join us and be part of a team that's powering businesses and creating a thriving global community.