For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois.

We lead with innovation, technology, and a promise to deliver an exceptional experience every time.

And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities.

At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.

Compensation: $55,000-$65,000/year

What You’ll Do:

General staff and counter performance coach – able to perform all duties of the Customer Experience Specialist
Responsible for completing the Daily Business Report
Processes all invoicing, accounts receivable, accounts payable, and inventory control
Completes all accident reporting to loss control
Train and manage staff to ensure adherence to all company policies
Motivate, counsel, and monitor the performance of all department staff conducting disciplinary action or PIPs as needed and administer annual performance evaluations for staff with thoughtful feedback
Appraise staff productivity and efficiency for the purpose of recommending promotions or other changes in status
Complete employee terminations based on policy violations with HR approval
Manage all staff pay rates and hours worked, schedules, time off, and other administrative duties
Coordinate with the Recruiting Department to interview and hire department staff
Ensure that any employee relations issues or concerns are addressed and escalated to HR when necessary
Monitor and assist in the implementation of company initiatives and legal compliance measures and ensure the communication of company news on a regular basis
Ensure Walser service processes and scripts are followed by employees
Support the career and professional development of staff
Lead by example and be an advocate for staff
Embrace and exhibit Walser Core Values
All other duties, tasks and/or projects as assigned
Uphold Walser’s Core Values:Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

What You Bring:

Must be at least 18 years of age
Associate degree or equivalent from two-year college or tech school; or six months to one-year related experience and/or training preferred
Strong interpersonal and telephone skills to work effectively with co-workers and external agencies
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram for
Ability to deal with problems involving several concrete variables in standardized situations
Good mathematical skills
Must be able to work a flexible schedule including day, evening, and weekend hours
Must have a valid driver’s license with an acceptable driving record

What’s In It For You?

Medical, Dental, Vision coverage & HSA/FSA (Includes Blue Cross Blue Shield coverage)

Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away

Career Growth & Opportunity for Advancement
We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.

Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.

Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits.

Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.

Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us.

Employee Discounts: Enjoy exclusive employee discounts across products and services.

Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.

Community Involvement
Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.

Employee Assistance Program (EAP) – Support for personal and professional challenges

Referral Program – Earn referral bonuses for referring talented candidates

Apply today and help drive operational excellence at Walser Automotive Group!

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

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