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CuraLinc delivers transformative mental health care that has a positive impact on employee wellbeing, productivity and emotional fitness. Whether someone is dealing with depression, trying to quit smoking or looking for ways to relieve stress, our team of empathetic and creative professionals is aligned toward a common goal of delivering the highest level of care to everyone who uses our programs.

As a growing company, we're always looking for outstanding candidates to join our high-performing team. If you’re into an exciting and bustling workplace culture, please review the career opportunities linked below.

CuraLinc Healthcare is seeking a Special Accounts Care Coordinator. The Special Accounts Care Coordinator will be responsible for the case management of special programs requiring specific follow-up and connection to services. The Special Accounts Care Coordinator will ensure that members referred to the program are followed up with in a timely manner, have received their recommended referrals for higher levels of care, or routine outpatient care, and that billing and documentation match what each participant received.

CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of the world's best employers and millions of their employees throughout their mental health care journey.

CuraLinc Healthcare is a service-driven organization whose employees are treated with professionalism and respect. We believe that "a chain is only as strong as its weakest link" and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character.

We strive to provide all selected applicants with a smooth recruitment experience. Therefore, we ask that you complete an application for employment via curalinc.com/careers or this posting's easy apply. If you are selected for a position with CuraLinc, we will not ask for personal or financial information via email. Should you have any questions or concerns, please contact us via HR@curalinc.com.

Primary Responsibilities

Outreach to Assigned Members in a Timely Manner
Complete the Required Number of Outreaches for Each Member Referred to the Program Per Guidelines
Ensure Documentation of Outreaches is Correctly Recorded on the Platform Associated with the Account
Provide Clinical Support and Recommendations to Members
Conduct a Comprehensive Clinical Assessment, Review Supporting Materials, Ensure Connection to the Appropriate Level of Care
Connect Members to the Correct Level of Care Based on Presentation and Need
Complete Assigned Outreaches and Referrals in a Timely Manner
Work Directly with the Team Leader that Oversees These Programs to Ensure Direct Communication and Supervision
Bill for Services Rendered Ensuring Billing is Correct
Ensure all Referrals are Viable Options for Each Participant

Other

Attend Team Meetings as Scheduled
Assist with Training New Teammates
Attend Meetings with the Account Leaders as Needed
Other Duties as Assigned

Qualifications

At Least 1 Year + EAP Experience
Clinical Licensure Required, LCSW, LCPC, LMFT
Strong Professional Written and Verbal Communication Skills
Must Have at Least 6 Months of Enhanced Case Management Experience
Strong Critical Thinking and Problem-Solving Skills
Case Management Experience a Plus
Strong Knowledge of Higher Levels of Care Preferred
Requires Knowledge of Different Mental Health Insurance Coverage Types and the Ability to Navigate Available Resources or Coverages to Assist Members

This is a full-time, salaried role, located in the continental United States and Hawaii, and includes a robust benefits package, with 100% company-paid single tier medical coverage insurance, PTO, 401(k) with match, dental, vision, life, and disability insurance.

CuraLinc is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

CuraLinc Healthcare jobs

Special Accounts Care Coordinator