Indique is an internationally known hair extension brand with retail boutiques, partner stylists and distributors across the world. We are currently looking for a Client Care Specialist to work remotely (from their home) to provide customer service to our shoppers with our main hair extension brand and other associated brands and marketplace websites.

The ideal candidate for this position will have impeccable work ethic, excellent time management and attendance, attention to detail and maintain a high level of professionalism on the job.

The hours for this position would be Monday through Friday EST (Eastern Standard Time) 9:00 a.m. to 5:30 p.m.

Job responsibilities include but are not limited to the following:

Interacting with clients in a charismatic and professional way and providing exceptional customer service
Solving customer services issues while adhering to company policies
Processing orders, collecting payments, and preparing invoices and shipping labels
Providing administrative and office support as requested/required
Assisting with program management and department management responsibilities

Job Requirements:

A minimum of 2 years of online or phone customer service experience
Retail Experience
Knowledge of or personal experience with hair extensions
Computer and data entry skills; working knowledge of MS Excel, Word
Flexibility to change responsibilities and departments as required
Ability to learn quickly and multi task in a fast-paced environment
Excellent written and verbal communication skills
Meticulous attention to detail and ability to carry an assignment to completion
Strong work ethic with solid work history
Accurate record keeping including basic math skills
Quiet space or home office where you work uninterrupted during business hours

Compensation:

$16 -$18 per hour (based on experience)
Generous product allowance & employee discount
Health, dental, vision & life insurance
Paid Time Off (PTO) and sick time
401k Retirement Plan

Please note: If you are considered for a position with Indique we will thoroughly check your previous employment background and references.

We are an equal opportunity employer and we encourage people of all backgrounds to apply. We appreciate every applicant's interest but will only contact those applicants that are seriously being considered.

Indique Hair jobs

Remote Client Care Specialist