Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

As an Account Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction. Successful candidates in this role will participate in a 5-week sales training program called Ryerson Academy, which will provide them with the knowledge and skills necessary to excel as an Account Representative.

Roles and Responsibilities

Processes customer orders, makes sales calls, and works to establish relationships with customers
Continues to build territory/account approach and monitor resources
Works with different departments to execute account development plans
Prioritizes concurrent customers' demands and provides satisfactory service to all
Balances concurrent requests for assistance from internal and external customers for customer service issues
Tasks must be completed with speed and accuracy
All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

High school degree, preferred experience in business, sales and marketing, economics, or related fields
1-3 years of sales or related experience
Experience in the Metal industry is preferred
Proficiency in Microsoft applications (Outlook, Excel, Word)
SAP Experience is a plus
Excellent professional written, verbal, and interpersonal communication skills
Positive attitude, competitive, goal-oriented, driven with a passion to excel

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier

Ryerson jobs

Account Representative