Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Technical Writer

Location: Remote.

Travel Requirements: Requires travel up to 50%. Including occasional airline and overnight trips.

Job Summary

As a Technical Writer, you will work closely with our experienced technical writers and subject matter experts to create high-quality technical documentation for our training and products and services. This offers an excellent opportunity to gain hands-on experience in technical writing and contribute to real-world projects

What You’ll Do

Collaborate with subject matter experts to understand complex technical concepts and translate them into clear, concise, and user-friendly documentation. 
Create and update technical documentation, including user guides, manuals, tutorials, API documentation, and release notes. 
Conduct research and gather information from various sources to ensure accuracy and completeness of documentation. 
Follow established style guides and documentation standards to maintain consistency across all documentation. 
Participate in review cycles and incorporate feedback from stakeholders to improve the quality of documentation. 
Assist in managing documentation repositories and version control systems. 
Support other technical writing initiatives and projects as needed.

What We Need

Strong written and verbal communication skills, with a keen eye for detail. 
Ability to quickly grasp technical concepts and explain them in a clear and concise manner. 
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint). 
Familiarity with documentation tools such as Adobe FrameMaker, MadCap Flare, or similar tools is a plus. 
Experience with version control systems (e.g., Git) is desirable. 
Self-motivated team player with excellent time management and organizational skills. 
Previous experience in technical writing or related field is an advantage but not required.

Desired Qualifications

Degree in English, Technical Communication, Computer Science, Engineering, or related field.

What You'll Need to Succeed

Ability to work independently and as part of a team. 
Eagerness to learn and willingness to take on new challenges.

Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.

About PatientPoint:
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.

Latest News & Innovations:

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What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates, including part-time and interns.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V

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Technical Writer