Location: Lone Tree, CO United States

Job Description:

Description

Administrative Specialist

Denver Regional Office

10375 Park Meadows Dr

Lone Tree, CO 80124

Thank you for considering Amica as part of your career journey, where your future is our business.

At Amica, we strive to build a culture of belonging where employees are encouraged to share their unique experience to enrich our workplace, strengthen our company's mission and broaden our vision of what's possible. We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!

As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Lone Tree, CO is seeking an Administrative Specialist to join the team!

Job Overview:

As Administrative Specialist will provide exceptional customer service, based on departmental procedures. The individual selected will meet and strive to exceed service goals and foster a team approach for support of the internal and external customer.

Responsibilities:

Contact insureds regarding completed applications
Enter receipt of applications into the database
Return incomplete applications to the insureds
Open, sort, date stamp and distribute incoming mail
Collect and process outgoing mail
Replenish funds in postage machine, troubleshoot for problems and contact service as needed
Sort, date stamp and distribute faxes
Sort and file permanent files and correspondence
Process annual mileage forms, operator exclusion forms and public transit discounts
Locate correspondence for our local office and other offices as requested
Update party information regarding policies
Shred documents and maintain receptacle
Enter insured transfers onto spreadsheet for account manager review
Process hold rate
Replenish paper in printers, copiers and fax machines
Maintain attendance at a level that, at a minimum, meets company expectations
May be called upon to handle other duties as required.

Salary and Work Schedule:

Our annual starting salary is between $36,397 - $47,315 based on your level of experience.

The 40-hour work week scheduled is Monday through Friday, between the core hours of 8:00 AM and 5:00 PM.

Work from home may be available up to two days a week once trained to work independently

Total Rewards:

Medical, dental, vision coverage, short- and long-term disability, and life insurance
Paid Vacation - you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly
Holidays - 14 paid holidays observed
Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals
Generous leave programs, including paid parental bonding leave
Student Loan Repayment and Tuition Reimbursement programs
Generous fitness and wellness reimbursement
Employee community involvement
Strong relationships, lifelong friendships
Opportunities for advancement in a successful and growing company

Qualifications:

High School Diploma or equivalent education
Able to use a personal computer, mouse and keyboard with proficiency
Excellent written/verbal communication skills and attention to detail
Knowledge of Word, Outlook, and Excel
Able to stoop, bend, reach, and lift 10 pounds or less
Able to sift and sort up to 3,000 pieces of paper per day
Effective active listening skills
Able to deal with ambiguity and the ability to learn on the fly
Ability to multi-task
Strong organization and time management skills
Required experience is strongly preferred

Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment.

The safety and security of our employees and our customers is a top priority. Employees may have access to employees' and customers' personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees' or customers' physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.

About Amica:

Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy: All qualified applicants authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits.

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