Title: Accounts Receivable AssociateLocation: Anywhere in the United StatesJob Description: We believe in the power of hiring. Because the potential for people to do something outstanding has everything to do with being in the right role, on the right team, at the right time. That's where Greenhouse comes in - from recruiting to on-boarding, we make software to help every company be great at hiring.Greenhouse is looking for an Accounts Receivable Associate to join our team! We're helping more and more companies get better at hiring every day. With our growing clientele (and invoice volume), we want to continue to provide a premier customer experience to everyone that we interact with, while ensuring that our customers follow the agreed-upon payment terms. Our ideal hire is someone who has worked closely with their current customers and who has had experience with best practices around customer issues. You'll report to our Accounts Receivable Manager and work closely with our Accounts Receivable Specialist. You will be part of a small but highly visible team that enables our leadership to make informed decisions to drive the business. A big part of this role will be working with cross-departmental partners to manage customer interactions successfully - with the goal of operating a consistent, streamlined process that increases the timeliness and accuracy of customer payments. Who will love this job

A self-starter - who finds process in ambiguity and strives to be ahead of the curve A great teammate - who welcomes collaboration and is driven by helping others find success A purist, who is passionate about organization and never misses a detail A numbers wiz - who loves compiling data to show progress and guide decision-making

What you'll do

Act as a liaison to team members across the organization on customer collection workflows Resolve incoming customer tickets in a timely manner Master navigation within Netsuite and our Collections Taskforce tracking tools Prepare weekly deliverables Validate incoming order forms, create invoices, and send them to our customers

You should have

Experience working on a finance team Comfort working with accounting software systems (like Netsuite and/or Salesforce) Comfort collaborating in Excel / Google Sheets BA/BS in Accounting or related field, a plus Experience working at a tech/SaaS company, a plus Experience working with Zendesk as a ticketing platform, a huge plus Your own unique talents! If you don't meet 100% of the qualifications outlined above, tell us in your cover letter why you'd be a great fit for this role.

Applicants must be currently authorized to work in the United States on a full-time basis. If you are based in California, we encourage you to read this important information for California residents linked here. The national pay range for this role is $52,200 - $69,600. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including stock option awards, bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. The anticipated closing date for this role is February 21, 2025.

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Who we are At Greenhouse, we celebrate having a diverse group of hardworking employees and it hasn't gone unnoticed. We've won numerous awards including Inc. Magazine Best Workplace (2018-2022), Glassdoor #1 Best Place to Work, Forbes Cloud 100, Deloitte Technology Fast 500, Inc. 5000, Crain's Best Places to Work NYC, Fortune's Great Place to Work (2019 - 2022), and Mogul's Top 100 Workplaces for Diverse Representation (2022). We pride ourselves on fostering a collaborative culture throughout every step of a Greenhouse employee's journey. From day one of our interview process to executive Ask Me Anything sessions, we consistently cultivate an inclusive environment. Greenhouse provides a variety of benefits to employees, including medical, dental, and vision insurance, basic life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer short-term and long-term disability coverage, a 401(k) plan and company match. U.S. based employees also receive, per calendar year, up to 13 scheduled paid holidays and up to 80 hours of paid sick leave. Non-exempt employees accrue up to 20-25 days of paid vacation time, depending on tenure, and exempt employees have unlimited paid time off (PTO). For Ireland-based employees, we offer 25 days' vacation and an employer matching pension program. Our success in making companies great at hiring depends on our ability to create a diverse, equitable and inclusive environment. To that end, we're committed to attracting, developing, retaining and promoting a diverse workforce, and infusing DE&I throughout all of our internal practices. By ensuring that every Greenie is able to bring a diversity of talents to our work, we're increasingly capable of living out our mission and providing real insight from our products to support our customers. We encourage people from underrepresented backgrounds and all walks of life to apply. Come grow with us at Greenhouse, where we're building a team to face the world's increasingly complex and diverse hiring needs. Want to learn more about our interviewing process? Check out our interviewing at Greenhouse page We are a distributed company and do our best work where it works best for us - as individuals and as teams. Our regional headquarters are based in New York (North America) and Dublin (Europe), but our employees are distributed across the US, Canada, and Ireland. Our Talent Acquisition (TA) team at Greenhouse has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. Please note that any communication from our hiring teams at Greenhouse regarding a job opportunity will only be made by a Greenhouse employee with an @greenhouse.io email address. We would never ask you as part of our interview process to provide personal or financial information, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you believe you've been a victim of a phishing attack, please mark the communication as spam and alert us right away at talentacquisition@greenhouse.io.

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