Benefits:

401(k) matching
Bonus based on performance

Do you enjoy helping others and are you detailed oriented? Are you comfortable with talking to people on the phone and using a computer all day, so you are computer literate? Do you like to work with numbers and learn new things? Do you desire to be part of a team and want to be part of the solution and not the problem? If this sounds like you, please read on.

We are a team of people helping people. Our independent insurance business is based on the relationships we build within our Team, our clients, potential clients, our community and the companies we work with. As an independent insurance agency, we work for our clients, not one insurance company.

Our work hours are Monday thru Friday from 8:30am – 5pm PST. 8 hours per day depending on time zones. Open to the public 9am-4pm PST.

Job Responsibilities:

Establish working relationships with clients, potential clients, and companies we represent on the phone, email, and on paper
Supporting teammates with follow up for clients and prospects
Research and resolve coverage questions
Promptly respond to client needs either on the phone or electronically
Maintain client files and process routine correspondence between our agency and the client or company… both paper records and on our many different software programs
Cultivate new opportunities and offer additional lines of insurance through consultative selling
Assist with other office duties as they arise and are needed

Professional and Personal Skills:

Proficient with Microsoft Word, Excel, Outlook and a calculator
Type quickly and accurately
Excellent communication skills both verbal and written
Organized, structured, punctual and will follow the rules
Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical and honest

Wages and Compensation:

We offer competitive wages depending on experience and if you already have a license, bonuses for performance and other benefits are available as well.

Experience Requirements:

Previous experience in commercial insurance customer service is highly desirable.

This is a remote position.

Compensation: $20.00 - $25.00 per hour

Tower Insurance Associates, Inc

We appreciate your interest in joining our team. At Tower Insurance Associates, Inc., we are dedicated to making our clients’ insurance experience as pleasant as possible. Customer Care is our priority! If you share our passion for helping others, Tower Insurance could be a great place to put your experience and talents to use. You may have seen us at a local event, fundraiser, If you follow our social platforms, you might get the impression that we are passionate about helping our community, clients, and team members. Our goal is to give you an unbeatable level of service while providing adequate protection for your unique lifestyle.

Tower Insurance Associates jobs

Commercial Insurance Customer Service Representative