Small Door is membership-based veterinary care designed with human standards that is better for pets, pet parents, and veterinarians alike. We designed and delivered a reimagined veterinary experience via a membership that includes exceptional care, 24/7 telemedicine, and transparent pricing - delivered with modern hospitality in spaces designed by animal experts to be stress-free. We opened our flagship location in Manhattan's West Village in 2020 and have quickly expanded across the East Coast. Small Door now operates in New York City, Boston, Washington DC, and Maryland with continued expansion plans in 2024.

This is the fifth company that Small Door’s founders have been involved in building. In building Small Door, they partnered with the people responsible for beloved consumer experiences like Warby Parker and Sweetgreen, in addition to healthcare innovators such as One Medical, CityMD and Flatiron Health. Small Door has raised capital from Lerer Hippeau, Primary Ventures, Brand Foundry, Toba Capital, and Pentland Group. The broader management team brings experience from Casper, One Medical, Soulcycle, Warby Parker, Sweetgreen, Peloton, Gilt Groupe, Lightspeed, and Outbrain.

At Small Door, our People + Talent team sit at the core of driving culture and business initiatives. Our People Team has the opportunity to work hand-in-hand with all of our departments and work cross-functionally with field teams, as well. Our Payroll and Benefits Specialist will have direct impact on our organization by helping drive, scale and administrate our payroll and benefits strategy through continued growth.

What you’ll do

Process end-to-end payroll for our US and Canadian teams, including calculation and payment of bonuses and commissions
Lead the implementation of a new payroll and benefits admin system as we prepare for a PEO transition
Build internal payroll processes for scale, including streamlining timekeeping process for a large non-exempt workforce
Serve as the main point of contact and subject matter expert for payroll and benefits both for our internal team and with the company's external partners (benefits brokers, carriers, PEO, etc.)
Own benefits administration, including 401(k), and our company’s annual open enrollment processes
Develop and manage regular payroll audits: timecards, benefit deductions, etc.
Prepare and complete information for annual audits, required reporting, and tax filings
Take a people-first approach to resolving employee payroll and benefits questions and concerns

Who you are

Strong experience running multi-state and international payroll in a complex business with both exempt and nonexempt employees and multiple entities
Knowledgeable about state and federal regulations concerning all aspects of exempt and non-exempt payroll and benefits (vacation, overtime pay, retirement plans, health benefits eligibility, etc.)
Experience with PEO transitions and payroll system implementation
Experience managing payroll and timekeeping processes with a non-exempt employee population
A critical thinker, who has worked in a fast-paced startup environment
Exceptional organization and attention to detail

What you'll get

Competitive salary
Equity ownership
Health, dental + vision insurance
401K (plus 4% company match)
Upward mobility and growth opportunities
Generous paid-time off, parental leave, and company wide holidays
One Medical membership, Commuter benefits, Carrot Fertility benefits, subsidized Health & Wellness benefits
Discounted veterinary care for your loved ones
Growth opportunities
An opportunity to make a real impact on the people around you
A collaborative group of people who live our core values and have your back

#LI-hybrid

Small Door is proudly a public benefit corporation and a certified B Corp. We are committed to creating a diverse, inclusive and equitable workplace, and we encourage qualified applicants of every background, ability, and life experience to apply to appropriate employment opportunities.

Small Door Veterinary jobs

Payroll and Benefits Specialist