This is a remote position.

We are excited to share that S3 was named a Top Workplace of 2022 through the Baltimore Sun, 2023 Top Workplace in the USA as well as for leadership, and 2023 America’s most loved workplaces by Newsweek. Our commitment to teamwork and a positive attitude enables us to deliver service that generates quality results for our partners. If you join our team, we’ll invest in your learning and development through training programs designed to power your success.

S3 is a Credit Union Service Organization (CUSO) which is an organization, owned by credit unions. We serve credit unions by supporting their operations and delivering world class service.  We support the credit union members with their loans, deposits and other financial needs to achieve their goals.

The Home Equity Closer will be part of the talented Home Equity Closing team. This role will be responsible for reviewing loan files to prepare settlement documents, book loans to the credit union core systems to verify all pertinent information has been successfully transferred over. Provide excellent service to the members ensuring they understand what to expect prefunding and post funding. This role requires excellent organizational and communication skills, and the ability to adjust to changing business needs.

S3 STAR Values:

Service
Teamwork
Attitude
Results

Department: Home Equity

Reports to: Manager, Home Equity Closing

TOP JOB RESPONSIBILITIES:

Conduct a thorough review of the loan file received from the processor.
Prepare closing documents for delivery to settlement agent and member.
Responsible for disbursing loan proceeds on funding date which could include internal disbursements, issuing checks, and wires as needed.
Book and disburse loans in the credit unions’ core system accurately.
Responsible for member communication to provide funding details prior to closing.

Other responsibilities and opportunities:

Coordinate with first mortgage fulfillment team and 3rd party title companies to facilitate any simultaneous settlements.
Work in collaboration and partnership with other team members, credit union partners, and vendors.
Additional job-related projects and duties as assigned by management.

QUALIFICATIONS & SKILLS:

2 years of relevant work experience in the finance industry; home lending experience preferred.
Knowledge of State and Federal laws pertaining to the mortgage banking industry (ie: RESPA, TILA, ECOA etc.)
Candidate must be highly organized and able to handle a fast paced environment.
Proficiency in MS Office (Word, Excel, Outlook).
Strong communication skills, both verbal and written, are necessary.
Excellent customer service skills with strong attention to detail.
Time Management skills and the ability to prioritize workload based on department SLA’s and member needs.
Ability to work flexible hours as needed.
Ability to work independently as well as part of a team and to collaborate with others.
Positive attitude and team-oriented
Ability to function in an ever changing environment.

PERKS AND BENEFITS:

Group medical, dental, and vision coverage insurance
Generous Paid Time Off
Up to 11 Paid Holidays Per Year
401(k) With Employer Match and Discretionary Contribution
Employee Referral Program
Wellness Programs
Peer-to-Peer Recognition Program
Salary commensurate with experience with an expected range of $45,000-$50,000

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.”

ADA Statement & Requirements

S3 is committed to the full inclusion of all qualified individuals. In keeping with our commitment, S3 will take steps to ensure that people with disabilities are provided reasonable accommodations.

Work Environment- This position operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filling cabinets and fax machines.

Cognitive Requirements- List the frequently, constantly and occasionally items from the questionnaire.

Physical Requirements- List the frequently, constantly and occasionally items from the questionnaire.

Emotional Effort- Occasional short deadlines. The work environment is occasionally hectic with periods of high stress.

Internal/External Interaction- Occurs occasionally with periods of high volume.

S3 | Shared Service Solutions jobs

Home Equity Closer (REMOTE)

Member Service Representative - Remote