Job Type

Full-time

Description

Summary:

Classifies, stores, inputs, retrieves, and updates generated information by performing the following duties.

Essential Duties and Responsibilities:

Sets up claim files and completed all necessary reporting.
Completes National Practitioner Data Bank reports & State specific reports on claims
Maintains incident records and sends incident acknowledgment letters.
Inserts data on electronic file records and keeps files current.
Takes loss reports from clients over the phone and provides basic claim handling information.
Retrieves material for qualified personnel upon request.
Reviews invoices as directed and in accordance with established Litigation Guidelines and matrices.
Uploads invoices to the claim system in accordance with established procedures
Updates claim files with information from the client as directed.
Monitors outlook shared boxes and assigned Trideo dashboard according to established procedures.
Other duties as requested.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Design - Demonstrates attention to detail.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Computer experience; Word, strong Excel skills desired; preference with prior knowledge of Trideo and/or Resolve Star.

Language Skills:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Salary Description

$19.23 - $20.67

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