At MVP Health Care, we’re on a mission to create a healthier future for everyone – which requires innovative thinking and continuous improvement. To achieve this, we’re looking for an Intake Operations Associate to join #TeamMVP. If you have a passion for helping others, continuous learning, and have a great attention to detail this is the opportunity for you.

What’s in it for you:

Growth opportunities to uplevel your career
A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
Competitive compensation and comprehensive benefits focused on well-being
An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work for and one of the Best Companies to Work For in New York

Qualifications you’ll bring:

A high school diploma
Two years’ experience in health insurance, medical, or healthcare field
One year customer service experience
The availability to work full-time, 3 days during the week with every other weekend required, virtually within NYS.
Knowledge of Microsoft Outlook and Word
Intermediate computer/keyboarding skills
Curiosity to foster innovation and pave the way for growth
Humility to play as a team
Commitment to being the difference for our customers in every interaction

Your key responsibilities:

Handle service requests and correspondences from providers, facilities, enrollees, or their representatives via phone, fax, email, and postal mail.
Review and interpret authorization requirements based on MVP contracts, riders, resources, policies, and procedures.
Create authorization cases for service requests requiring authorization.
Make outgoing faxes and/or calls to providers with determinations or to request additional information.
Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.

Where you’ll be:

Virtual within New York State

Pay Transparency

At MVP, we are committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. Specific employment offers and associated compensation will be made individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

Affirmative Action

MVP is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com.

Other details

Job Family Medical Management/Clinical Pay Type Hourly Min Hiring Rate $20.00 Max Hiring Rate $23.00

MVP Health Care jobs

Associate, Intake - $20.00 - $23.00/hr