Overview

Placement Type: Temporary

Salary (USD): $22/hr to $24/hr

Start Date: 09.17.2024

This is a REMOTE role with the client based out of Redmond, WA

Pay Range: $22/hr to $24/hr

Our client is looking for a Support Analyst who will have a wide range of IT knowledge and experience. In this role, you will support our client’s game studio as part of the Operations team. If you are eager to strengthen your capabilities in a dynamic, fast-paced environment, this is the job for you!

Job Responsibilities:

Desktop/server software/hardware set-up and troubleshooting
End-user support for proprietary tools
Works as a team member to assist with operations support
Keeping users informed of incident progress, notifying them of upcoming changes or planned outages, etc.
Complete assigned documentation tasks with new or updated known errors and workarounds
Responsible for asset management and inventory control

Minimum Qualifications and Skills:

1-2 years of work-related experience
Strong understanding of Microsoft products
Outstanding communication and customer service skills
Excellent problem resolution and analytical skills
Ability to learn quickly in fast-paced environment
Strong understanding of desktop support
Experience with core IT infrastructure

The target hiring compensation range for this role is $22/hr to $24/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location. Additional benefits offered may include.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training throughAquent Gymnasium. More information on our awesome benefits!

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

You will want to read this fine print. Part of our mission is to take care of you, so we offer the best benefits. Unlike other staffing companies, we provide talent with the same benefits that our CEO gets.

This includes:

A choice of three major medical plans (including vision coverage) plus dental insurancePaid sick leave for all hourly talent in the U.S. and Canada401(k) with a match and immediate vestingExclusive employee discounts through Promo Code: AquentAccess to hundreds of professional development courses through Aquent GymnasiumAnd much more

Client Description

Our client is a large technology company based in Redmond, Washington with a mission to empower every person and every organization on the planet to achieve more. They develop computer software, consumer electronics, personal computers, and related services. This company enables digital transformation for the era of an intelligent cloud and an intelligent edge.

Working here, you will be part of a company that values:

Innovation
Diversity and inclusion
Corporate social responsibility
AITrustworthy computing

Why work with AQUENT? Check out our awesome benefits.

Aquent jobs

Support Analyst - $22 - $24/hr