Visit clients onsite across Florida and support members in navigating their Sidecar Health plans
Act as in-person support for client groups and members after enrollment and during other periods of escalated necessity
Assist Account Management team in identifying and establishing positive relationships with key individuals and HR departments at the client groups they work with
Work in a traditional member care capacity, answering calls, responding to web chats and/or responding to emails
Provide excellent customer service in a timely and positive manner
Build rapport and maintain positive relationships with existing members to understand their needs and ensure a memorable member experience

Access to reliable personal transportation and willingness/ability to drive across Florida
Reliability, strong communication, and accountability
Ability to problem-solve in real-time
Ability to teach members about Sidecar Health best practices
Desire to grow and develop within the company
Strong empathy and relationship skills
Open schedule availability
Bilingual (preferred)
Healthcare and/or insurance experience (preferred)

Pay range: $42K - $52K

Common-sense Health Insurance

Sidecar Health jobs