About Veracity

At Veracity Insurance Solutions we are an MGA (Managing General Agent), as an MGA we sell policies directly to consumers. We are a company that from the top down delivers a world-class customer experience while living the work-hard-play-hard model that promotes a strong work-life balance. With our company, you will benefit from a great company culture, as we pride ourselves on supporting and developing each individual on our team.

We’re growing fast, and we want you to be a part of it. We are currently looking for a self-motivated, flexible, team player to join our VUE (Veracity Underwriting Experience) Team as a work-from-home CSR (Customer Service Representative.)

As a CSR your primary role will be to provide world-class customer experience to each of our customers through inbound phone calls. This is not a call center job! We are an insurance agency that handles inbound customer inquiries about our policies and helps customers troubleshoot.

What’s In It for You?

We pay for your time and materials to obtain and maintain your Property and Casualty License
Paid holidays
160 hours of PTO (sick or vacation) plus 2 floating holidays per year
401(k) with a company match plan
Health/dental/vision plans
Free mental health resources
and more.

Essential Functions

Obtain and maintain your Property and Casualty License
Work independently, take initiative, and work with little supervision
Maintain regular and timely attendance
Ability to make decisions, problem solve, and hold to an ethical standard
Ability to manage individual stress/composure
Other duties as assigned

Requirements

High School Diploma
Designated Space and Internet Capability to Work from Home
Able to Pass a Background Check
Extensive Microsoft Office or G-Suite Experience
2 Years of customer Service Experience

Why Veracity?

Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to:

Engage in groundbreaking projects that are reshaping the insurance landscape.
Collaborate with a group of dedicated, like-minded professionals.
Experience a culture that prioritizes growth and development.

Perks:

Health, dental, and vision plans.
Amazing work-life balance with 4 weeks of Paid Time Off.
9 Paid Company Holidays with 2 floating holidays.
401K Programs with employer match.
Personal assistant programs for support in a healthy personal and work life.

Veracity Insurance jobs

Online Customer Service Trainee