At MTM it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then join us as we remove community barriers, together!

MTM is looking for Customer Service Representatives to join our team.

Location: Remote South Carolina

Hourly Rate: $14.00

What Will Your Job Look Like?

The Customer Service Representative is the frontline representative and image of Medical Transportation Management (MTM). The Customer Service Representative will handle a variety of tasks which will increase in complexity as the Customer Service Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.

All you need for the Customer Service Representative role is:

Must currently reside in South Carolina
1 year of Call Center experience
6 months Customer Service experience
Basic typing/computer experience with excellent navigational skills
High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi “air cards” is prohibited
A quiet space within the home free of distractions to take in-coming calls.

The culture and benefits of working for MTM:

We cultivate and are committed to a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team. Together, we will push to achieve our vision of communities without barriers—for all races.

What’s in it for you:

Pay on Demand
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Flexible Scheduling
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Birthday Holiday
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

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The Right Fit

MTM firmly believes that our talented workforce is the backbone of our operations. Our core values guide our employees in providing the highest quality customer experience possible and helping clients achieve their goals. When filling open positions, we look for hardworking candidates who can contribute to our culture and overall success by embodying our five core values:

Respect Individuals
Collaborate to Innovate
Deliver Value
Align with Clients
Act with Integrity

Medical Transportation Management (MTM) jobs

Customer Service Representative - WFH SC