About Us

Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.

Pay Range

USD $17.78 - USD $20.91 /Hr.

Work Schedule Description (e.g. M-F 8am to 5pm)

M-Th 8am-7pm, Fri 8am-5pm, CST

Overview

Navitus Health Solutions is seeking a Hmong Bilingual Telehealth Pharmacy Technician to join our team!

This position will have the opportunity to impact patient’s health every day via the delivery of best-in-class interventions and patient care. Working with pharmacists, nurses and a supportive leadership team, the Telehealth Pharmacy Technician (CPhT) is responsible for aiding in the delivery of clinical interventions and Medication Therapy Management (MTM) services for commercial and Medicare members. The MTM program will include telephonic and/or video chat outreach with members to complete an analysis of a member’s medication regimen.

In addition, the Telehealth CPhT will assist in clinical outreach through the Personalized Member Transition program, Star adherence program and Academic Detailing programs. The Telehealth CPhT will be responsible for obtaining and verifying member information, performing interventions, and executing telephonic outreach to new and existing members and prescribers.

This position may be fully remote or located in one of our offices in Appleton, WI or Madison, WI.

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

Place outbound phone calls to members to offer Medication Therapy Management (MTM) services and other commercial programs outside of traditional MTM
Provide outreach to members, prescribers, and pharmacy providers to enhance care coordination and support the Star ratings program
Field inbound phone calls from members to initiate MTM or other CEC services
Conduct telephonic comprehensive medication interviews and document medications as part of the MTM Program
Collaborate with other CEC staff to maintain a high-quality service
Facilitate communication to clients, providers, and internal staff regarding CEC programs and program outcomes
Maintain knowledge of regulations regarding CEC programs
Develop a full understanding of Navitus Clients’ member experience and how the CEC contributes to improved health and wellness
Compliance with all applicable HIPAA and CMS regulations
Other duties as assigned

Qualifications

What our team expects from you?

High school diploma or GED
Valid Pharmacy technician license/certification as required by state laws
Previous experience as a Pharmacy Technician
Experience as a member of a multi-disciplinary team is preferred
Knowledge of applicable data privacy practices and laws is preferred
Knowledge of healthcare industry practices and HIPAA regulations
Bilingual (Hmong) preferred
Participate in, adhere to, and support compliance program objectives
The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

Top of the industry benefits for Health, Dental, and Vision insurance
20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match of up to 5% - No vesting requirement
Adoption Assistance Program
Flexible Spending Account

#LI-Remote

We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

Navitus jobs

Hmong Bilingual Pharmacy Technician, Telehealth