Cranial Technologies is the only company in the world completely dedicated to researching, diagnosing, and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagiocephaly experts.

We are looking for an hourly, full-time Insurance Verification Specialist to join our customer-oriented rapidly growing team! This position plays an integral role in the patient and family experience by expediting the insurance process while maintaining a high level of professional communication. This person will efficiently compile benefits, eligibility, criteria, and prior authorization requirements for multiple insurance companies throughout the country as it relates to the DOC Band treatment. We’re looking for someone who can thoroughly research and pinpoint the critical insurance answers our Insurance Liaison team needs to implement the insurance process for families.

The perfect candidate is self-motivated and enjoys both collaborating with a team of passionate individuals and completing a high volume of tasks each day in a dynamic work-from-home environment. They love learning new things in a fast-paced, ever-evolving company. We’re looking for someone who enjoys solving problems with a high sense of urgency to ensure our insurance process is as efficient as possible.

We will train you on the insurance verification process and the things unique to Cranial Technologies!

At Cranial Technologies we’re not just reshaping heads, we’re reshaping lives. Our number one priority is our patients and their families. Families choose us because of the different kind of healthcare experience we offer through exceptional customer service, superior outcomes using the DOC Band®, and a passion for the babies we treat.

Responsibilities include:

Research, review and effectively document benefits, eligibility, and authorization requirements within our system
Coordination of information between referring physicians, insurance companies and our own treatment clinics
Partner with internal departments and external payors with a high level of professional communication and efficiency
Calculate and communicate cost shares, co-payments and financial responsibilities with the Insurance Liaison team, so they may provide the information to our patients and their families
Complete 35-50 verification tasks per day with a high level of accuracy.

Requirements:

1 – 2 years of internal and/or external professional communication
1 – 2 years experience with computer softwares such as Microsoft Outlook and Adobe
Investigative, curious, and problem-solving mindset
Strong organizational skills and attention to detail
Self-motivated, task-oriented mindset with a strong ability to multi-task
Professional verbal and written communication style with team members and payors
Ability to work on a team as well independently
Ability to learn new things and apply them in a fast-paced, ever-evolving environment

We offer an excellent benefits package:

Medical, Vision, and Dental Insurance
401k Retirement Plan
3.5 Weeks Paid Time Off plus 7 paid Holidays
Life Insurance
Short/Long Term Disability Insurance
The pay range for this position is $17 - $18 per hour. Pay is dependent on the applicant's relevant experience.
Opportunity for performance-based bonuses
$1,000 Sign On Bonus*

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. **Please keep an eye on your spam and junk mail.**

Please no phone calls to the clinic or offices regarding the position.

If you are unable to submit your application, please email the recruiting department at careers@cranialtech.com for assistance.

Cranial Technologies jobs

Insurance Verifications Specialist (Remote)