Reimbursement Analyst

Company Craneware Inc

Speciality Customer Management

Category Permanent

Office Location Home based - US

Let’s transform the business of healthcare! At The Craneware Group, we are dedicated to empowering our customers with industry-defining insights that pave the way for a brighter future.

If you are an energetic, forward-thinking individual with a passion for innovation, we invite you to join our thriving team of more than 750 dedicated professionals. Together, we'll fuel the expansion of our SaaS platform and develop cutting-edge applications that redefine the healthcare landscape'

The Team

Within this role you will work closely with the payor and pricing analytics group to perform pricing reviews and implementations by modeling payor reimbursement information and providing relevant insights for decision making.

You Will Be

Reviewing, analyzing, and documenting payor contract information to perform reimbursement modeling for customer projects
Managing one or more projects with varying deliverables and timelines
Understanding current processes and identify areas for improvement to policies and procedures
Collaborating with team members for successful project implementation, training, and support
Performing education and training to customers on product functionality and best practice policies
Ensuring integrity of existing products always remains intact while maintaining customer satisfaction when product enhancements are being implemented.
Consulting with VP Payor and Pricing Analytics and Reimbursement Manager to create and apply plans to overcome barriers to accurate reimbursement modelling.
Reviewing reimbursement modelling, cleansing and analysis as needed for product design and future enhancements.
Troubleshooting to resolve complex customer issues to help drive customer satisfaction.
Assisting development of FAQs, tool glossaries, training, and starter pack materials for customers.

You Will Bring

Educated to Associate Degree, Bachelor Degree preferred
0-2 years’ experience in healthcare reimbursement in acute hospital care
Basic knowledge with analytics, data science, and business intelligence tools
Excellent communication (verbal and written) skills including presentation skills.
Demonstrate strong problem-solving and project management skills
Strong analytical skills the ability to draw conclusions based on data
Strong collaboration skills
Highly organized with great attention to detail
Highly accountable and results oriented
Demonstrates project management skills
Ability to educate, train and mentor internal and external stakeholders
Microsoft Office - intermediate level

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