Responsibilities:

Greet and welcome guests in a friendly and professional manner
Check-in and check-out guests, ensuring accuracy of information ... - Provide information about hotel facilities, services, and local attractions
Handle guest inquiries, requests, and complaints promptly and courteously
Assist with reservations and room assignments
Process payments and maintain accurate records
Maintain a clean and organized front desk area and all public spaces
Collaborate with other hotel departments to ensure guest satisfaction
Perform Front desk duties as needed

Qualifications:

Previous experience in the hospitality industry preferred
Excellent phone etiquette and communication skills
Strong customer service and guest relations skills
Knowledge of hotel management systems (e.g., property management software)
Ability to multitask and prioritize tasks effectively
Attention to detail and accuracy in handling guest information
Ability to remain calm and professional in stressful situations
Fluency in multiple languages is a plus

We offer competitive pay and benefits, paid time off, and opportunities for career advancement. If you are a friendly, customer-oriented individual with a passion for hospitality, we would love to hear from you.

Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity with our hotel.

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Expected hours: 20 – 30 per week

Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Vision insurance

Schedule: • 8 hour shift • Evening shift • Monday to Friday • Weekends as needed

Work Location: In person

Econolodge Hotel jobs

Front Desk Agent