• **Duties***

Greet and welcome guests in a friendly and professional manner
Check-in and check-out guests efficiently and accurately ... - Provide information about hotel facilities, services, and local attractions
Handle guest inquiries, requests, and complaints promptly and courteously
Assist guests with luggage storage, transportation arrangements, and other concierge services
Process payments and maintain accurate records of guest transactions
Maintain cleanliness and organization at the front desk area
Collaborate with other hotel departments to ensure guest satisfaction - Take directive(s) from hotel management • **Requirements***
Previous experience in a similar role preferred
Excellent customer service skills with a friendly and approachable demeanor
Strong communication skills, both verbal and written
Proficient in using hotel management software and phone systems
Ability to handle multiple tasks simultaneously while maintaining attention to detail
Knowledge of local attractions, restaurants, and transportation options
Flexibility to work various shifts including evenings, weekends, and holidays
High school diploma or equivalent

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.

Job Types: Full-time, Part-time

Pay: $17.50 - $18.50 per hour

Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Flexible schedule • Flexible spending account • Free parking • Health insurance • Health savings account • Life insurance • Paid jury duty • Paid time off • Referral program • Retirement plan • Vision insurance

Schedule: • 8 hour shift • Evening shift • Holidays

Work setting: • In-person

Work Location: In person

La Quinta Inns & Suites Denver Southwest Lakewood jobs

Front Desk Agent