Duties

Greet and welcome guests in a friendly and professional manner
Check-in and check-out guests, ensuring accuracy of information and providing necessary assistance ... - Handle guest inquiries, requests, and complaints promptly and efficiently
Provide information about hotel facilities, services, and local attractions
Assist with reservations and room assignments
Operate the phone system to answer incoming calls and transfer to appropriate departments or individuals
Handle cash transactions and maintain accurate records of all transactions

Skills

Strong front desk and guest relations skills
Excellent hospitality and customer service skills
Proficient in operating phone systems and other office equipment
Familiarity with hotel management software (preferred but not required)
Ability to handle difficult situations with professionalism and composure
Strong attention to detail and organizational skills

As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, excellent customer service skills, and attention to detail will ensure that our guests have a positive experience during their stay. If you are passionate about hospitality and enjoy working in a fast-paced environment, we would love to have you join our team.

2 double coverage Friday & Saturday 7pm-3am

Compensation includes a competitive starting wage $16.00 per hour while training ($17.00 once trained).

Please submit Resume through Indeed or apply in person at 205 W Gurley St. Prescott, AZ.

Job Type: Part-time

Pay: $17.00 per hour

Expected hours: 16 per week

Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee discount • Health insurance • Life insurance • Paid time off • Vision insurance

Schedule: • Weekends as needed

Work setting: • In-person

Work Location: In person

Hotel St Michael jobs

Hotel St Michael- Front Desk Agent