Overview

Our PH IT team is adding a Quality Assurance Analyst! If you are passionate in software and is thrilled in delivering top-notch quality applications, check out this role! The Quality Assurance Specialist is a key player in our Agile squad, entrusted with testing software systems.

Our mission? Crafting software that not only functions flawlessly but also revolutionizes healthcare delivery. As a vital member of this team, you'll contribute to developing top-tier software and products that not only meet but surpass customer expectations.

We're on the lookout for someone with an eagle eye for detail, a hunger for knowledge, and the agility to navigate evolving testing protocols with ease. This is an in-house role so you will be working directly for Carenet Health!

Work Schedule: 8pm - 5am PH time (with occasional late morning shifts due to US product release schedules)

Work Setup: Hybrid/Remote (90% remote, 10% on-site for visits to Makati office, Luzon-based)

Eligibility: Must be a Filipino citizen

Responsibilities

What you can do to help the team:

Craft test plans and test cases to guarantee product excellence
Conduct hands-on testing of software applications
Execute tests meticulously and document outcomes
Engage in User Acceptance Testing
Identify, document, and communicate defects to the software development team
Perform testing across various environments (DEV, UAT, TRN, PRD)
Comprehend requirements and translate them into efficient tests
Minimize defects introduced into Production
Estimate effort levels to support planning
Collaborate in pinpointing the root cause of production defects
Collaborate with IT teams to resolve testing-related defects
Participate and achieve individual, team, Sprint, and Project objectives
Play an active role in Agile ceremonies
Commit to enhancing testing procedures and methodologies
Cultivate strong relationships with Carenet personnel and showcase completed work to peers, stakeholders, and leadership

Qualifications

What you need to have to be considered:

Bachelor's degree in Information Systems or Computer Science is preferred
At least 4 years of software testing experience
Excellent communication skills
Working knowledge of CRM software and basic call center functions
Strong analytical skills and excellent problem-solving skills to understand software requirements.
Operate in a fast-paced, agile environment
Working Knowledge of Jira
Basic knowledge of databases and SQL
Testing Tools Experience
Ability to learn testing methodologies
Ability to prioritize tasks and Time management skills

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IT Quality Assurance Specialist