This is a remote opportunity, however candidates must reside in NC, GA or FL
Schedule : Monday to Sunday – 8h shifts – 7am to 7pm
Compensation: $23.00-$24.00 per hour
Experience:
- Proven Experience 3+ years’ experience in a Customer Success role.
- Technical Skills: Strong troubleshooting abilities for software and hardware issues; proficiency in tools like Netsuite, CRM platforms, and ticketing systems.
- Previous experience in enterprise customer support, particularly in Health Tech or tech, is highly valued.
- Organizational Skills: Demonstrated ability to manage logistics, workflows, and multiple projects in a fast-paced environment.
- Communication: Clear and empathetic communicator with a knack for building strong client relationships.
- Customer Focus: A problem-solver with a passion for delivering exceptional service and building trust.
HOME OFFICE REQUIREMENTS:
- Internet speed internet of 20 mbps or higher required
- Hardwired internet (ethernet) connection router needed
- A private room for you to work in.
#ramp
