A company is looking for a Remote Healthcare Customer Service Representative.
Key Responsibilities:
- Manage inbound and outbound calls, responding to member and provider inquiries with professionalism and accuracy
- Review, verify, and process membership applications efficiently, ensuring completeness and accuracy
- Maintain and update member information in CRM systems, ensuring data integrity and accuracy
Required Qualifications:
- High school diploma or equivalent
- Proficiency in Microsoft Office Suite and experience with CRM systems
- Strong typing and data entry skills
- Keen attention to detail for data accuracy
- Proven ability to manage multiple tasks and priorities effectively
