A company is looking for a Remote Healthcare Customer Service Representative.
Key Responsibilities:
- Manage inbound and outbound calls, providing information on membership options, benefits, and account status
- Review, verify, and process membership applications efficiently
- Maintain and update member information in CRM systems, ensuring data integrity and accuracy
Required Qualifications:
- High school diploma or equivalent
- Proficiency in Microsoft Office Suite and experience with CRM systems
- Strong typing and data entry skills
- Ability to manage multiple tasks and priorities effectively
- Customer service orientation with a passion for delivering exceptional service
